Problems with updating the mylife App

Some users currently report problems with downloading and installing the latest mylife App release 1.7. If you experience such problems with your mylife App as well, please contact your local customer support at Ypsomed / mylife Diabetescare for assistance.

Until further notice, please generally refrain from updating the mylife App.

Important: there is no risk involved with patient health.

Problems with updating the mylife App

Some users currently report problems with downloading and installing the latest mylife App release 1.7. If you experience such problems with your mylife App as well, please contact your local customer support at Ypsomed / mylife Diabetescare for assistance. Until further notice, please generally refrain from updating the mylife App. Important: there is no risk involved with patient health.

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Our Products

Make self-care simpler and easier.

With innovative, simple-to-use and reliable products as well as modern care concepts we contribute significantly to the success of a therapy and thereby enable people to enjoy the best possible quality of life. We are committed to offer diabetes patients a range of therapy solutions:

Insulin Pumps
Therapy Management Applications
Blood Glucose Monitoring Systems
Pen Needles
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Who is behind mylife?

The company behind mylife Diabetescare is Ypsomed, a Swiss-based global leader in the field of medical technology, a company that is sensitive to the physical and emotional challenges that people with diabetes face in their everyday life.

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