Problems with updating the mylife App

Some users currently report problems with downloading and installing the latest mylife App release 1.7. If you experience such problems with your mylife App as well, please contact your local customer support at Ypsomed / mylife Diabetescare for assistance.

Until further notice, please generally refrain from updating the mylife App.

Important: there is no risk involved with patient health.

Problems with updating the mylife App

Some users currently report problems with downloading and installing the latest mylife App release 1.7. If you experience such problems with your mylife App as well, please contact your local customer support at Ypsomed / mylife Diabetescare for assistance. Until further notice, please generally refrain from updating the mylife App. Important: there is no risk involved with patient health.

Your opinion matters. Do you have a question, would like to offer praise, or have a suggestion relating to one of our services? Our Customer Care Centres will gladly assist you.

General contact

Contact form

Your question / Your suggestion:
Your address

Note:

We only use the data you provide us with on this form for the above-mentioned purpose. We do not save the data on this web server. For more information on the collection and processing of your data, please refer to our Privacy Policy.

What is the sum of 2 and 2?

* Mandatory Fields