This page informs you how we use cookies on the Ypsomed website. This document is part of our Data Protection Declaration.

What are cookies?

For our website to function properly, we sometimes install small files - so-called cookies - on your terminal. Cookies are small text files which are temporarily or permanently stored on your hard drive. Our web portal leaves cookies on your computer, tablet or smartphone when you visit our website. The portal therefore recognises entries and settings made over a certain period of time (e.g. language, font size and other display preferences or an already confirmed login) and you do not have to repeat them every time you visit or even when you navigate through our pages.

Cookies also serve to adapt the offer on our website better to your interests or to generally improve the offer on the basis of statistical analyses.

Which cookies do we use?

If your browser settings permit the use of cookies, two types of cookies can be used on our website. So-called "session cookies" and "permanent cookies" are used. Session cookies remain on your device until you leave the page. In contrast, a permanent cookie remains on your device even after you have left the page. The length of time for which a cookie remains on your device depends on the "lifespan" defined by the web operator for this cookie. However, you can also delete cookies manually.

Name Type Source Intended purpose Duration of storage
PHPSESSID Technical mylife-diabetescare.com This cookie serves as an identifier for the duration of your visit to our website. Session
FE_USER_AUTH Technical mylife-diabetescare.com It stores the login information when you access an area of our website which is protected by a login. 5 hours
cookieconsent_status Technical mylife-diabetescare.com It stores the status of your consent for setting cookies on the current domain. Session
ewafutano Analytical Evalanche Tracking (anonymous history) 24 months
_ga Analytical Google This assigns a randomly generated number to the visitor's device. This is used to detect when our website is accessed again via this device. 2 years
_utma Analytical Google This analyses how often a visitor accesses our website via this device. 2 years
_utmb Analytical Google This sets a time stamp as soon as a visitor calls up the Internet page. 30 minutes
_utmc Analytical Google This sets a time stamp as soon as a visitor leaves the Internet page. Session
_utmt Analytical Google This diminishes the "Request Rate" 10 minutes
_utmz Analytical Google This analyses where you come from to our website (campaign link, website, etc.) 6 months

Technically necessary cookies

The technically necessary cookies simplify the use of our website. Some functions of the website cannot be offered at all without the use of these cookies. For example, certain cookies allow you to be recognised as a visitor even after changing pages and without having to log in again. We base the use of technical cookies on our legitimate interest (Art. 6 Sec. 1f GDPR) to maintain the functionality of our website and to make it convenient and secure for visitors.

Analytical cookies

Analytical cookies collect information about how you and other visitors use our website. The statistical analyses enable us to improve the functionality of our pages. For example, analytical cookies show us where visitors have difficulty with our site and which subpages are visited most frequently. They also help us to continuously develop our online offering and to highlight attractive, relevant information. For this purpose we only receive and use data that are anonymised and do not allow any conclusions to be drawn about the identity of the visitors. Further information on analytical cookies can be found in the following sections Newsletter provider Evalanche as well as Analytical tools and online marketing.

Newsletter provider Evalanche

When you register for a newsletter, your e-mail address, surname, first name and country will be transmitted to the database of Evalanche (SC-Networks GmbH, Enzianstrasse 2, Starnberg, Germany). Evalanche is our provider for e-mail marketing, marketing automation and lead management. Evalanche uses the collected data exclusively for sending information about Ypsomed and our products in the form of an e-mail newsletter on our behalf. The data for the Ypsomed newsletters (content and subscribers) are administered and maintained solely by Ypsomed.

With the newsletter, Evalanche places cookies for anonymous statistical surveys and for the development of meaningful interest profiles. The statistical evaluation is performed by using hashing. This precludes the assignment of the information collected (tracking information and cookies) to a specific visitor. The data obtained can only be used for quantitative statistical analyses.

Use of various Google services

On our Internet site we employ various Google services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA („Google“). 

Google stores cookies on your terminal when you use Google services via your Internet browser. Here we cannot exclude that Google uses servers in the USA for this purpose. However, Google has subjected itself to the EU-US Privacy Shield as well as the Swiss-US Privacy Shield. According to its own claims, Google uses the information collected to provide the services and to ensure that the services function properly.

Google reCaptcha

We use “Google reCAPTCHA” (referred to in the following as “reCAPTCHA”) on our Internet website. With reCAPTCHA we check whether certain entries in our contact or newsletter forms are made by a real person or a computer. With reCaptcha we counter multiple registrations through machines on visitor accounts and newsletters. reCAPTCHA currently offers the best protection against such attacks (bot attacks). 

reCAPTCHA analyses your interactions as soon as you access the website according to the following criteria:

  • IP address of the terminal device used
  • the date and duration of your stay on the website
  • the mouse movements you have made on the reCAPTCHA interfaces as well as the tasks where you have to identify images
  • the identification data of the browser and the type of operating system used
  • the Google account, if you are logged in via Google

The data collected during the analysis are forwarded to Google. According to the claims by Google, Google does not use the information collected by reCAPTCHA for personalised advertising.

Google Maps

We also use the services of Google Maps on our website. This enables us to display an interactive map of our location directly on the website and provides you with convenient use of the map function. 

As soon as you click on our address in the navigation of the map embedded on our website, Google Maps opens a new tab. Please note that you are bound to the Additional user conditions for Google Maps/Google Earth including the Google Privacy Policy as soon as you use Google Maps.

Analytical tools and online marketing

We use state-of-the-art analytical methods and tools on our website to understand visitor behaviour on our website. This information helps us to continuously develop our online offering and to highlight attractive, relevant information. For this purpose we only receive and use data that are anonymised and do not allow any conclusions to be drawn about the identity of the visitors.

In the following, we would like to introduce you to the analytical services and technologies that we use for such purposes. In addition, we will show you how you can prevent these services from evaluating your usage behaviour on our website.

The analysis and remarketing tools and functions we use are third-party services. On our behalf, they collect data on the use of our website by visitors and process these statistically. The insights gained allow us to offer visitors to other services on the Internet (such as Google or Facebook) targeted, relevant information and advertising. The tools and functions we use belong to Google Analytics, Google Ads (formerly Google AdWords), Google DoubleClick as well as Facebook Pixel.

These services use cookies, tags and tracking pixels for their respective purposes. Cookies are small text files which are temporarily or permanently stored on the hard drive of your device. They allow the collection and evaluation of visitors' visits and interactions in various web services and the transmission of these data to the web server. Tags are short code modules that are integrated into websites and mobile applications to report to a server whether a visitor has performed a specific action (for example, clicking on a button). Pixel tags (or web beacons) are extremely small image files that are embedded in websites or e-mails and allow conclusions as to their call-up.

The use of the processing of these data is based on our legitimate interest (Art. 6 Sec. 1f GDPR) in the ongoing development of our online offering and the display of attractive, relevant information.

Offers by Google

On our Internet site we employ various Google services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA („Google“). 

Google stores cookies on your terminal when you use Google services via your Internet browser. Here we cannot exclude that Google uses servers in the USA for this purpose. However, Google has subjected itself to the EU-US Privacy Shield as well as the Swiss-US Privacy Shield. According to its own claims, Google uses the information collected to provide the services and to ensure that the services function properly. 

If you are logged in to Google, your information will be directly matched to your Google Account. Should you not want to be matched with your profile on Google, you must log out before activating a Google service. Google stores your data (even for visitors who are not logged in) as visitor profiles and uses them for purposes of demand-oriented advertising, market research and/or demand-oriented design of its website, unless Google expressly denies this for the individual services. You have the right to object to the creation of these visitor profiles, whereby you must contact Google to exercise this right. If applicable, Google will also transfer this information to third parties if this is required by law or if third parties process this data on behalf of Google. For more information, please refer to the description of each Google service as well as on Google Privacy Policy.

Google Analytics with anonymisation function

Google Analytics is an analytical tool that statistically processes data about the use of our website by visitors. This sends information about page views and visitor actions (e.g., length of visit, sequence and URL of visits and page views, the page from which the visitor came, and information about the device used, operating system, browser and preferences, and approximate location) to Google's servers. It uses cookies and similar means, e.g. so-called tracking pixels, to recognise users by using anonymous features, such as random identification numbers, and to assign visits to them across different devices and sessions. IP addresses are shortened by the additional code "anonymiseIP" on our website and thus automatically anonymised before they are transmitted to Google.

For more details, see Google's Data protection documentation.

You can deactivate Google Analytics for your browser by means of a Add-on.

Google Ads (formerly Google AdWords)

Google Ads (formerly Google AdWords) is an advertising offer by Google which uses cookies to recognise visitors to our website on other services. In this way, interest-related advertising messages based on your previous surfing behaviour can be displayed on a terminal device. You can decline the placing of these cookies through the settings of your browser.
For more information about Google's use of data for marketing purposes, see https://www.google.com/policies/technologies/ads.

If you wish to object to the interest-related advertising by Google Ads, you can use the settings and opt-out options provided by Google at http://www.google.com/ads/preferences.

Google DoubleClick

Google DoubleClick is an advertising offer by Google which uses cookies to recognise visitors to our website on other services. In this way, interest-related advertising messages based on your previous surfing behaviour can be displayed on a terminal device. You can decline the placing of these cookies through the settings of your browser. For more information about Google's use of data for marketing purposes, see https://www.google.com/policies/technologies/ads.

If you wish to object to the interest-related advertising by Google DoubleClick, you can use the settings and opt-out options provided by Google at http://www.google.com/ads/preferences.

Google Tag Manager

We use Google Tag Manager. This service is used for the flexible integration of so-called "tags", which transmit the desired analysed data to Google Analytics using code references. It captures the IP address of incoming http requests and stores this for a short time to correct errors during integration. The tag manager does not collect or access any personally identifiable data. The data are always anonymous.

How can you prevent the placement of cookies or revoke your consent?

Technical cookies

You can deactivate the storage of cookies in your browser settings in whole or in part if you want to prevent your visit to our website from being tracked. Check with your browser provider about how to delete and block cookies or search for a help function in your browser. However, we would like to point out that after deactivation you may possibly no longer be able to use all functions of our website.

Google Analytics

You can prevent Google Analytics from collecting data by clicking on the following link:

Prevent Google Analytics.

This will install an opt-out cookie on your device. This opt-out cookie will prevent the collection by Google Analytics on this website and this browser in the future as long as the cookie remains installed in your browser. As an alternative, you can prevent the storage of cookies by the appropriate setting of your browser software. In addition, install the browser plugin available under the following link: Browser Add-On for the deactivation of Google Analytics. This will prevent the collection and forwarding of data relating to your use of the website (including your IP address) as well as the processing of these data by Google.