Ypsomed AG (Ypsomed) data protection declaration
The protection of your personal data is very important to us. Please read this data protection declaration carefully to find out more about when personal data is collected when using our Internet website and how we store and process the data.
Personal data is all information that allows identification of your person. For example, this includes the name, address, telephone number, e-mail or IP address.
Collecting personal data
Automatically collected data
Server log files
Our Internet pages log all inquiries and accesses of visitors to our Internet pages and save them as server log files.
The following data are logged:
- Website accessed
- Time of access
- Volume of transmitted data in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used
The collected data are only used for statistical analysis and to improve the website. However, we do reserve the right to check the server log files retrospectively if concrete indications point to illegal use.
You can deactivate the storage of cookies in your browser settings in whole or in part if you want to prevent your visit to our Internet website from being tracked. However, we wish to point out that you may not be able to use all functions of the Internet website after deactivation.
The information generated by cookies about your use of the Internet pages is transferred to a Google server in the USA where it is stored. Google evaluates the information about your use of our Internet pages on our behalf, compiles reports on the activities on our Internet pages and provides us with other services related to the use of the Internet. The IP address transmitted by your browser within the context of Google Analytics will not be merged with other Google data.
You can disable Google Analytics by clicking on the following link: Deactivate Google Analytics. This will set an opt-out cookie that prevents future collection of your data when you visit this website. In addition, you can prevent Google from collecting and processing the data generated by the cookie (including your IP address) by installing the browser plugin.
Use of social media plug-ins
Our Internet pages contain social media plug-ins, e.g. for Facebook, Twitter or XING. The plug-ins can be recognised by their respective logos. With the aid of these plug-ins you can share the contents of our Internet pages or recommend products to others.
Plug-ins provide a direct connection between your browser and the social networks. The plug-in informs the social network that you have visited our Internet website as a user. Regardless of whether you are a member of these social networks, the data (IP address, date and time of your visit, etc.) are transferred to the respective provider. As soon as you are logged in to a social network, this can assign your visit to our Internet website to your account. Your interactions with the plug-ins, for example, if you click on the Facebook button "Like" or leave a comment, will be transmitted directly to the social network by the browser and processed according to the rules applicable there. If you wish to prevent social networks from linking this information to your account, please log out of the social network before visiting our Internet website.
Plug-ins can be deactivated. Information on this topic is provided on the support pages of your browser.
Personal data transmitted by you
For certain services or pages, you must register or login in advance. This lets you pass on personal data about yourself to us and makes them available to us for the stated purpose.
You have the option of ordering information brochures and products from our online offer. If you place an order, we require personal data about you to process the order. We process these data only for the registration and processing of your order and store them within the context of the legal retention requirements.
We use your data from contact forms (name, address, telephone number, e-mail) exclusively to process your enquiry or suggestion. By registering and submitting your contact request, you give us your consent that we may process personal data about you in order to answer your enquiry.
By registering for our newsletter, you consent to us sending you information about Ypsomed or our products in the form of a newsletter via e-mail from our external partner MailChimp (a newsletter platform of the US company Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA. ). You can cancel the receipt of newsletters at any time by clicking on the link provided in the newsletter.
Processing of collected data
Use of the data
By accessing our Internet pages, registering in online portals and using our web services (orders, web surveys, registration for events, etc.), you agree that we may store and process your personal data transmitted to us by you for the purpose stated in the survey and for complying with your requests.
Ypsomed always collects, processes and uses personal data in compliance with data protection regulations. To protect your personal data from deliberate manipulation, loss, destruction or misuse, we employ technical security measures and sensitise our employees through regular training courses.
Forwarding of personal data to third parties
If necessary, we share your personal data for the processing of orders, the clarification of complaints or in connection with technical maintenance work with companies within the Ypsomed Group and external service providers. We only disclose as much information as is necessary for this purpose and for completing the order.
Ypsomed remains responsible for the control and correct processing of the data, even if they are forwarded to companies of the Ypsomed Group or external third parties for the handling of business processes. We ensure that the companies of the Ypsomed Group comply with data protection regulations and also oblige our distribution partners as well as the suppliers commissioned by us, to respect data protection and data security and to process the data in the same way as we do.
We only disclose personal data on the basis of legal requirements, court orders or official regulations, or if this is necessary for audits or official investigations and if security is threatened.
We do not pass on personal data about you to third parties for their marketing purposes.
Right to information and deletion
You can at any time request in writing whether we process personal data from you and which data these are. Furthermore, you can request the correction or deletion of your data. To do this, please send us a message to the contact address below.
We will endeavour to correct or delete your data immediately upon request. However, it is possible that the data may still be needed for the purposes for which they were collected or processed, or that legal regulations may conflict with your request.
The Ypsomed Internet pages are aimed at adult persons. Persons under 16 years of age are expressly advised that they must obtain the consent of their parents or legal guardian to transfer their personal data.
If data have been transmitted to us by persons under 16 years of age without the consent of their parents or legal guardians, parents and legal representatives have the possibility of viewing the information provided by the child and/or to request deletion at any time. Until the request for correction or deletion is placed, the provisions of this data protection declaration shall apply.
The Ypsomed Internet website may contain links to external pages. If you use one of these links, please be aware that this data protection declaration no longer applies to the external site and that Ypsomed does not monitor these sites. You can obtain information on the external Internet site about the applicable data protection regulations and how data is collected there.
This data protection declaration must be amended from time to time in terms of content. We reserve the right to change this at any time. The current version can always be found here in the same place. Please consult the data protection declaration regularly when you visit our site.
Responsibility and contact
Please direct your enquiries regarding personal data that we have collected about you to the following address:
3401 Burgdorf / Switzerland